Industry
Energy & Chemical
Client
Energy industry leader (provincial energy group / SOE power group)
Services Used
FTL / Hazmat escort / Multimodal
At scale
Annual volume
None
Major safety incidents
Much shorter
Reconciliation cycle
Clearly lower
Empty backhaul
Challenge
The client ships large volumes of bulk energy and chemical materials each year across Shaanxi-Gansu-Ningxia and Southwest China. Their previous carriers lacked dispatch visibility, hazmat compliance, return-leg consolidation, and exception alerting — GPS feeds dropped out at times, return-leg empty mileage ran high, and monthly reconciliation cycles dragged on.
Solution
CEL set up a dedicated hazmat project team with TMS + GPS dual systems: (1) trunk capacity pool — 200+ certified hazmat vehicles, with return legs consolidated at Tongchuan, Xianyang and Baoji hubs, cutting empty mileage clearly; (2) compliant escort — two licensed escorts, video recording end-to-end, GPS ping every 5 minutes, archives retained 6 months; (3) exception alerts — node delays >30 min auto-trigger SMS and a workorder, with KAM first response in 5 minutes; (4) monthly billing — online BI dashboard with T+1 invoicing, compressing the reconciliation cycle sharply; (5) contingency SOP — snow and highway-control fallback routes pre-published by central dispatch 24 hours ahead.
03 · Delivery
The service scope below comes directly from the case record.
04 · Outcomes
Testimonial
“China Express's hazmat compliance management and backhaul consolidation brought our line-haul cost down clearly, and the traceable escort records passed our group's annual safety audit.”
— Energy industry leader (provincial energy group / SOE power group)
Next Step
18 years of Fortune-100 client experience — we deliver an initial plan and quote within 2 hours.
* Client name anonymised; full case details available under NDA.
