Industry
Medical & Pharma
Client
Medical-device manufacturer (Northwest pharma group)
Services Used
GSP warehouse / Full-temperature cold chain / Dual-person handover
GSP
Certified warehouse
-25~+15 °C
Full temperature
End to end
Temperature reporting
High frequency
Reporting interval
Challenge
Pharma / device clients demand strict compliance: GSP-certified warehousing, full-temperature cold chain (-25 to +15 °C), double-person double-lock handover, batch traceability, end-to-end temperature retransmission. The legacy partner had recurring temperature-data gaps, occasional cold-chain breaks and frequent errors syncing with hospital / pharmacy delivery windows.
Solution
(1) GSP-certified warehouse passed Shaanxi MPA on-site audit, with constant temperature/humidity, UV sterilisation and CCTV; (2) full-temperature cold chain — three zones (-25 / 0-8 / 15-25 °C) and cold trucks with dual zones + backup power; (3) temperature retransmission — every 5 min to client ERP, breach auto-alerts; (4) double-person double-lock handover per MPA rules, POD retained for 5 years; (5) delivery windows aligned with hospital pharmacy / distributor windows, QR-coded signature, auto-escalation on overrun; (6) contingency SOP — backup reefer pool pre-locked 4 hours ahead under snow / highway controls.
03 · Delivery
The service scope below comes directly from the case record.
04 · Outcomes
Testimonial
“Since go-live, cold-chain break complaints from downstream hospitals have stopped, and the automatic temperature feed passed our group's annual compliance audit.”
— Medical-device manufacturer (Northwest pharma group)
Next Step
18 years of Fortune-100 client experience — we deliver an initial plan and quote within 2 hours.
* Client name anonymised; full case details available under NDA.
